Privacy Policy
Last updated: January 2026
1. Data We Collect
We collect: mobile number (registration), date of birth (age verification), government ID (KYC verification), payment information (UPI ID, transaction records), IP address (fraud prevention), device information (app compatibility), and gameplay data (for responsible gaming monitoring). We do not collect passwords in plain text — they are stored as cryptographic hashes.
2. How We Use Your Data
Your data is used to: operate your casino account, process deposits and withdrawals, verify your identity, detect and prevent fraud, comply with legal obligations, provide customer support, and send account-related notifications. We do not sell your personal data to third parties.
3. Data Security
All data is transmitted over TLS 1.3 encrypted connections. Data at rest is encrypted using AES-256. We use secure, firewalled servers. Access to personal data is restricted to authorised personnel only. We conduct regular security audits. In the event of a data breach, we will notify affected users within 72 hours.
4. Third-Party Sharing
We share data with: payment processors (to complete UPI transactions), game software providers (to operate casino games), KYC verification services (to verify identity), and regulatory authorities (when legally required). All third parties are bound by confidentiality agreements.
5. Cookies
Our website uses essential cookies (required for site functionality), functional cookies (to remember your preferences), and analytics cookies (to understand how users interact with our platform). You can disable non-essential cookies in your browser settings. Disabling essential cookies will affect site functionality.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, delete your account and associated data (subject to legal retention requirements), restrict data processing, and withdraw consent. To exercise these rights, contact us at [email protected]
7. Data Retention
Account data is retained for the duration of your account plus 5 years (required by anti-money laundering regulations). Transaction records are retained for 7 years. After account deletion, marketing data is deleted immediately. Anonymised analytics data may be retained indefinitely.
8. Contact
For privacy-related queries: [email protected] or use live chat in the app. We respond to privacy requests within 30 days.
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